Global Manufacturer Case Study
About the Client
Note: by request, this case study has been anonymised, as it highlights details of the organisation’s security habits. For these purposes, we will refer to them as ‘AGM’ (Anonymous Global Manufacturer).
AGM is a publicly-traded company that operates in over 50 countries, with manufacturing plants across three continents. It specialises in construction materials for professional and DIY projects.
The Challenge
AGM are a major manufacturer and distributor of large stone work surfaces for residential and commercial developments. Since the company can not send full-size examples to their clients, those clients (primarily fabricators, and kitchen and bathroom showrooms) are encouraged to visit AGM studio and warehouse.
During certain times of the day, the studio is looked after by just one member of staff, who deals with clients directly. Understandably, managers at the company were worried about having a staff member work alone, particularly around the public and potentially dangerous materials (some of their stone slabs can weigh as much as 300Kg!).
It is often forgotten that people who work alone on company premises experience many of the same risks as those who work in remote areas –particularly when dealing with the public. Not only that, but the staff in these situations count as ‘lone workers’ and, as such, are covered by government legislation.
The risks in the case of AGM were not entirely hypothetical. Whilst there have been no security issues at the studio, when we spoke to Sales Manager Melissa she told us that a business in the same industrial park had recently been broken into.
The Solution
Safety
AGM wanted a solution that would keep its staff safe whilst they were alone in the studio and warehouse. They now use Safepoint’s Alert Button, as part of the greater Safepoint solution.
If one of AGM’s staff members feel threatened, they can discreetly tap the Alert Button, and an alert will be sent to their managers. The button works via Bluetooth, giving it a long-range, and can either be placed on the desk or worn whilst moving around the building. What’s more, the button has fall detection (man-down) functionality, so if an accident were to happen, the staff would not even need to press the button for an alert to be sent out.
Sales Manager Melissa informed us that, whether meeting clients or locking up, it’s great to have the button to hand.
When speaking of the product overall, Melissa told us that it was “Easy to set up, really easy to use” and that she’d “definitely recommend it”.
