ADT-powered 24/7 Alarm Receiving Centre (ARC)
Safepoint is the only lone worker solution to be backed by ADT’s 24/7 alarm receiving centre (ARC).
With our monitored plan, your staff will be monitored by one of the world’s most trusted security services.
A State-of-the-Art Alarm Receiving Centre, Partnered with ADT
Lone Worker Monitoring –Backed Up by 150 Years of Security Experience
With our monitored plan, you get all the benefits of Safepoint’s award-winning lone worker solution – plus gold-standard monitoring from ADT.
If your staff are injured or under threat, ADT’s expert team will handle it – every step of the way.
Critical Response, Trusted by Over 75,000 Businesses
At Safepoint, we put safety first in everything we do – from our apps and wearable devices, to our customer service and focus on innovation.
That’s why we have partnered with ADT to power our Alarm Receiving Centre.
ADT already work with 75,000 UK businesses, and are rated “Excellent” by 20,000 Trustpilot users.
Fully Accredited, NSI Gold Standard Alarm Receiving Centre
The ARC is designed to BS EN 50518a and built and operated to CAT I. ADT’s team of trained and qualified security controllers will make sure your lone workers receive the absolute highest quality of protection.
As well as being approved by the National Security Inspectorate, the British Security Industry Association and the Private Security Authority, ADT’s alarm receiving centre is accredited to BS 8484, ISO 9001 and ISO 14001.
How Our GuardianPlus Lone Worker Protection Works
What Happens When an Alarm Is Triggered?
If one of your staff is injured or unresponsive, an alarm will be sent to our expert response team, who will immediately jump into action.
The response team’s first role is to try and get in touch with the worker and confirm if they need emergency assistance.
What If Our Team Cannot Get Through to the Lone Worker?
If our response team cannot reach the worker, they will notify the worker’s supervisors to discuss the next steps of the response.
If at any point, our response team feel that there is a genuine emergency, they are trained and qualified to liaise with the emergency services.
As our ARC has a direct line of communication with the emergency services, they can get help more quickly than if called in by a member of the public.
Staff Safety Solutions –Trusted by Great Organisations of All Sizes
We provide safety solutions for some of the world’s most recognisable brands. Here are just some of the companies that protect their lone workers and at-risk staff with Safepoint:
“Safepoint allows us to track the progress of our delivery drivers and respond swiftly to any calls for support”
Lee Hammond, East of England Co-op’s Head of Security
A Market-Leading ARC Meets a Powerful Lone Worker Solution
Manual and Automatic Alarms at Your Fingertips
Through our lone working app and our wearable panic alarms, users have multiple ways to raise the alarm.
Not only can users manually call for help at the touch of a button, Safepoint will also detect if the user has had a fall or if they have failed to check in within an allotted time.
Whatever the reason, Safepoint’s expert response team will jump into action within seconds.
A Faster and More Informed Emergency Response
Safepoint users can choose to add their medical data and identification details.
Our response team can provide this, alongside the user’s live location and safety status, when liaising with the emergency services.
Keep Track of Emergency Situations as They Develop
Our lone worker solutions are not just brilliant at detecting emergencies, they’re also perfect for monitoring them.
When an alarm is triggered it will simultaneously be sent to our 24/7 response team as well as your assigned supervisors.
Your supervisors can then follow all the updates via their app or desktop. They can even “take over” from the ARC if they want to handle it internally.
