Case Study: National Energy Foundation (NEF)
Introduction
The National Energy Foundation (NEF) is a forward-thinking charity focused on creating sustainable, energy-efficient communities across the UK. With over three decades of experience, NEF works on projects aimed at reducing carbon emissions, tackling fuel poverty, and improving energy efficiency in homes. Their commitment to sustainability is matched by their dedication to staff safety, particularly for those working alone in the field.
Challenge
NEF’s team often conducts home visits and community outreach programmes to support vulnerable individuals struggling with energy efficiency or fuel poverty. These lone working scenarios, particularly in unfamiliar environments, carried inherent risks. NEF needed a modern, dependable solution to safeguard their team without disrupting their day-to-day activities.
Solution
NEF turned to Safepoint for its combination of simplicity and effectiveness. The app’s easy-to-use interface allows staff to log their activities, set check-ins, and access emergency features seamlessly. Safepoint's 24/7 monitoring further enhances their operations, with automatic escalation protocols ensuring any missed check-ins are swiftly handled by ADT’s response team. NEF also values the flexibility of the Safepoint portal, enabling supervisors to view team locations and respond proactively to potential risks.
Results
By integrating Safepoint, NEF has strengthened its lone worker safety measures without adding complexity to its operations. The team now operates with greater assurance, focusing on their vital work instead of potential safety concerns. The Safepoint system has proven its reliability through regular usage, ensuring preparedness at all times.
“Safepoint has been invaluable for giving our team peace of mind while working in the field.”
Feedback
Camille, Head of Business Support at NEF, said: “Safepoint has been invaluable for giving our team peace of mind while working in the field. The system is simple to use, and the support team has been fantastic throughout the process.”
